1. Create an inspiring vision. Establish shared values. Give direction. Set stretch goals.

2. Manage change strategically. Take risks. Create change without disruption. Lead change. Manage resistance to change softly.

3. Lead by example. Practice what you preach. Be courageous. Set an example. Share risks or hardship.

4. Demonstrate confidence. Win respect. Trust without courting popularity.

5. Be enthusiastic. Motivate, inspire and energize people. Create a positive work environment.

6. Empower people. Delegate authority. Be open to ideas. Have faith in the creativity of others.

7. Communicate openly and honestly. Give clear guidelines. Set clear expectations.

8. Empathize. Be willing to discuss and solve problems. Listen with understanding. Support and help.

9. Use team approach. Facilitate cooperation. Involve everyone. Trust your team. Rely on their judgment.

10. Bring out the best in your people. Have common touch with them. Coach and provide effective feedback.

11. Permit group decisions. Help your team reach better decisions.

12. Monitor progress, but don't micromanage. Lead your team. Avoid close supervision. Do not overboss. Do not dictate. Lead team self-assessment.